New communication services requires a change in how CSPs sell, activate, process orders, and assure the quality of each service in a complex network and IT infrastucture. Nextgen OSS looks at what approaches have been sucessful and evaluates how CSPs need to transition from their legacy architecture to support services operating over a IP network.
Tuesday, July 14, 2009
Moving blog site
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Patrick is Research Director for Analysys Mason’s Global Telecoms Software research stream, which focuses on identifying the rapidly growing segments in the telecoms software market and providing forecast and market share data on each of the 26 segments by region and service type. He has produced research on IP nextgen service assurance, the 3G mobile software market, and customer experience management. Patrick founded OSS Observer in 2003 with Larry Goldman. OSS Observer was sold to Analysys Mason in 2008.
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